Live Call Center Dashboard LIVE
Real-time view of agent activity & performance
Performance Date 01-06-2026
Last updated 12:40:07
Incoming Calls
459
Total duration: 03:32:33
Outgoing Calls
4306
Total duration: 1.09:42:12
Total Traffic
4765
IN: 459 , OUT: 4306
Online
30
InCall
17
Ringing
0
Idle
13
Offline
10
Agent States (RoleCode-wise)
RoleCode: Incoming/Outgoing 40
Incall: 17 Ringing: 0 Idle: 13 Offline: 10 OnHold: 0
Agents in this RoleCode
Sr. No Agent Shift Extension Status Last Change Call Duration
1 kritisahu GEN 1105 InCall 2026-06-01 12:39:52 00:00:12
2 antim GEN 1106 InCall 2026-06-01 12:39:10 00:00:54
3 Manish GEN 1107 InCall 2026-06-01 12:38:55 00:01:09
4 arun GEN 1108 InCall 2026-06-01 12:39:51 00:00:13
5 pooja22 GEN 1114 InCall 2026-06-01 12:39:04 00:01:00
6 dikshasingh GEN 1115 InCall 2026-06-01 12:39:28 00:00:36
7 trainee2 GEN 1117 InCall 2026-06-01 12:39:08 00:00:56
8 shridham GEN 1118 InCall 2026-06-01 12:39:35 00:00:29
9 sumitawasthi GEN 1123 InCall 2026-06-01 12:35:53 00:04:11
10 Subuhi GEN 1124 InCall 2026-06-01 12:39:33 00:00:31
11 manuyadav GEN 1125 InCall 2026-06-01 12:39:36 00:00:28
12 Princekumarsingh GEN 1130 InCall 2026-06-01 12:39:48 00:00:16
13 monika GEN 1133 InCall 2026-06-01 12:40:04 00:00:00
14 Poojakashyap GEN 1137 InCall 2026-06-01 12:39:19 00:00:45
15 karishma GEN 1138 InCall 2026-06-01 12:39:31 00:00:33
16 anjalisingh GEN 1139 InCall 2026-06-01 12:39:43 00:00:21
17 anilkumar GEN 1140 InCall 2026-06-01 12:39:50 00:00:14
18 aakeshsonkar GEN 1103 Idle 2026-06-01 12:39:35 -
19 kirti GEN 1104 Idle 2026-06-01 12:39:54 -
20 rachit GEN 1109 Idle 2026-06-01 12:38:00 -
21 trainee1 GEN 1110 Idle 2026-06-01 12:39:55 -
22 Abhayraj GEN 1111 Idle 2026-06-01 12:40:04 -
23 Gaurav GEN 1112 Idle 2026-06-01 12:39:38 -
24 seema GEN 1120 Idle 2026-06-01 12:38:38 -
25 poojamall GEN 1122 Idle 2026-06-01 12:37:46 -
26 anitaverma GEN 1126 Idle 2026-06-01 12:34:21 -
27 Firdous GEN 1128 Idle 2026-06-01 12:37:39 -
28 Jiteshrawat GEN 1131 Idle 2026-06-01 12:39:59 -
29 kapildevbari GEN 1134 Idle 2026-06-01 12:39:19 -
30 prashant GEN 1135 Idle 2026-06-01 12:40:02 -
31 shashankshukla GEN 1101 Offline 2026-06-01 12:23:15 -
32 anurag GEN 1102 Offline 2026-06-01 12:30:11 -
33 nikita GEN 1113 Offline 2026-06-01 12:30:21 -
34 Jayatrivedi GEN 1116 Offline 2026-06-01 12:30:40 -
35 Mansikhare GEN 1119 Offline 2026-06-01 12:29:29 -
36 Ankita GEN 1121 Offline 2026-06-01 12:38:28 -
37 Manojkumar GEN 1127 Offline 2026-06-01 12:30:00 -
38 rajanverma GEN 1129 Offline 2026-06-01 12:29:55 -
39 shalinidixit GEN 1132 Offline 2026-06-01 12:31:15 -
40 tanu GEN 1136 Offline 2026-06-01 12:39:00 -
Top Agents by Duration
Agent Total Calls Total Duration
karishma 167 00:49:27
Poojakashyap 108 00:47:47
Subuhi 156 00:45:08
Princekumarsingh 136 00:41:53
kapildevbari 110 00:38:55
Jiteshrawat 115 00:38:27
Ankita 124 00:36:57
nikita 130 00:34:33
antim 118 00:33:45
Gaurav 141 00:33:20
Top Agents by Call Count
Agent Total Calls Total Duration
pooja22 172 00:26:57
karishma 167 00:49:27
Subuhi 156 00:45:08
Gaurav 141 00:33:20
anurag 140 00:22:39
sumitawasthi 138 00:32:37
anjalisingh 138 00:26:34
seema 137 00:24:09
Princekumarsingh 136 00:41:53
prashant 133 00:15:17